Manager, Training & Content Development

At Mainframe Studios, we’re creators first. We eat creative and technical challenges for breakfast and come back for more. We’ve been doing this for 25+ years, and we’re still going strong. We’re lucky enough to have the best team in the business. From our artists to our technical and production folks, everyone is passionate about collaborating on some kickass projects. We’ve partnered with the biggest names in the business to create a huge library of content. With partners like Mattel, Netflix, DreamWorks, Sony, Silvergate, and Nickelodeon, it's no wonder we’ve established ourselves as a creative force to be reckoned with.

WE WANT YOU (and your mad skills)!

Reporting to the VP, People & Culture, the Training Manager is responsible for providing teaching and training resources to employees, ensuring that they stay competent and skilled for their jobs. This may require one-on-one sessions, group workshops, consolidating and disseminating training documentation to new employees and managing the development of technical and creative manuals for each team within the studio. They also lead and manage the overall department responsible for employee training. The Training Manager will aim to enhance the competencies of all our employees in collaboration with key department heads. You should be inspired to plan and implement training programs and workshops in a way that is interesting and useful to our employees. The Training Manager will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs.

While our studio remains in beautiful Kitsilano, Vancouver, we have transitioned all of our staff to work from home during these difficult times of the COVID-19 outbreak. Our technology allows our employees to log in remotely to our on-site workstations with little or no noticeable difference from the way they worked in our studio. We now have team members working all across BC, and are happy to consider that option into the future for many positions!

Responsibilities and Duties

  • Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
  • Ensures that training materials and programs are current, accurate, and effective.
  • Work with Supervisors to evaluate employees and identify area of growth and opportunities.
  • Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
  • Identifies problems and opportunities such as operational changes or industry developments that training could improve.
  • Conducts or facilitates required and recommended training sessions.
  • Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
  • Ensures that training milestones and goals are met while adhering to approved training budget.
  • Participates in training budget proposals.
  • Work with Supervisors to evaluate employees and identify area of growth and opportunities.
  • Identify training needs according to needs
  • Based on research, plan and implement training programs that will prepare employees for the next step of their career paths
  • Build quarterly and annual training program
  • Present all the technical and supply training requirements
  • Prepare budget for training programs and workshops
  • Encourage employees for training
  • Track employee success and progress
  • Manage the production of program marketing material in collaboration with Creative Services team
  • Communicate all the training programs on a timely basis
  • Have a program announcement marketing strategy
  • Bring guest presenters if necessary
  • Implement training KPIs
  • Prepare and present reports on training program KPIs

Qualifications and Skills

  • Experience in a similar role, preferably in the Animation/Games/VFX industry.
  • 3 years of experience with designing training programs and workshops
  • Ability to lead a full training cycle
  • Experience with learning management software
  • Knowledge of various training and teaching methods
  • Good knowledge of talent management and succession planning methods
  • Excellent decision making and organizational skills
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Great team leader
  • Good time-management skills
  • Great interpersonal and communication skills
  • Shares information and ideas with others. 
  • Incorporates feedback and direction received from others.
  • Highly motivated, pro-active, solid work ethic and positive attitude, flexible and calm demeanour.
  • Accepts accountability for own actions. 

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Mainframe Studios is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, colour, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. This policy applies to every aspect of employment at Mainframe Studios, including recruitment, hiring, training, advancement, and termination. We celebrate diversity and are committed to creating an inclusive environment for all employees and partners. Should you require accommodation throughout the recruitment process, please let us know your requirements when contacted.